Your Privacy at jiji2
A quick overview of how jiji2 handles your personal information. Read the full policy below for complete details on data collection, usage, and your rights.
- 1. Introduction
- 2. Data Controller
- 3. Information We Collect
- 4. How We Use Your Data
- 5. Legal Basis for Processing
- 6. Data Sharing & Disclosure
- 7. Cookies & Tracking
- 8. Data Security
- 9. Data Retention
- 10. Your Privacy Rights
- 11. Marketing Communications
- 12. Children's Privacy
- 13. International Transfers
- 14. Policy Updates
- 15. Contact & Complaints
This Privacy Policy describes how jiji2 ("we," "us," or "our") collects, processes, uses, stores, and protects personal data provided by users ("you," "Player," "User") who access or use the jiji2 online gaming platform available at jiji2.cam (the "Platform").
jiji2 is committed to protecting the privacy of all Filipino players and operates in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant circulars and guidelines issued by the National Privacy Commission of the Philippines.
By creating a jiji2 account, making a deposit, or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.
If you do not agree with any part of this Privacy Policy, you must discontinue use of jiji2 and may not create or maintain an account on the Platform.
For the purposes of Philippine data protection law, jiji2 is the data controller responsible for the personal data processed through the Platform. This means jiji2 determines the purposes for which and the manner in which your personal data is processed.
If you have any questions about how your personal data is handled by jiji2, or if you wish to exercise any of your data protection rights under this Policy, please contact us using the contact details provided in Section 15 below.
jiji2 collects several categories of personal data from users of the Platform. The types of information we collect include:
| Data Category | Information Collected | Source |
|---|---|---|
| Account Information | Full legal name, date of birth, gender, email address, mobile phone number, residential address, username, password (encrypted). | Provided by you during registration |
| Identity Verification (KYC) | Government-issued ID documents (passport, UMID, SSS, Driver's License, PhilSys National ID), proof of address (utility bills, bank statements), selfie photos for identity matching. | Uploaded by you during KYC verification |
| Payment Information | GCash/Maya account details, bank account information, cryptocurrency wallet addresses, transaction history, deposit and withdrawal amounts, timestamps. | Provided during deposits/withdrawals |
| Gameplay Data | Game session logs, bet amounts, win/loss history, bonus claims, wagering progress, favorite games, session duration, play patterns. | Automatically collected during gameplay |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, referring URL, clickstream data, timestamps. | Automatically collected when you access the Platform |
| Communications | Live chat transcripts, email correspondence, support ticket history, feedback submissions, survey responses. | Generated during customer support interactions |
| Marketing Preferences | Email subscription status, SMS consent, notification preferences, promotional opt-in/opt-out records. | Provided by you or set via account settings |
In addition to the data categories above, jiji2 may collect supplementary information from third-party data verification services as part of our KYC and anti-fraud processes, subject to your consent where required by law.
jiji2 processes your personal data for the following specific purposes:
- Account Management: To create, maintain, and administer your jiji2 account; authenticate your login sessions; and provide access to Platform features.
- Identity Verification (KYC): To verify your identity, age, and residential address in compliance with Philippine gaming regulations and anti-money laundering (AML) laws.
- Payment Processing: To process deposits and withdrawals via GCash, Maya, bank transfers, cryptocurrency, and other payment methods; prevent payment fraud; and maintain transaction records.
- Game Delivery: To provide access to casino games, live dealer tables, bingo rooms, sports betting markets, and other gaming products offered on the Platform.
- Bonus & Promotions: To determine eligibility for bonuses, promotions, and loyalty rewards; track wagering requirements; and prevent bonus abuse.
- Customer Support: To respond to your inquiries, troubleshoot technical issues, resolve disputes, and provide assistance via live chat, email, and other support channels.
- Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, bonus abuse, underage gambling, and other prohibited conduct.
- Regulatory Compliance: To comply with legal obligations under Philippine gaming laws, PAGCOR regulations, AML/CTF requirements, and tax reporting obligations.
- Responsible Gaming: To monitor gameplay for signs of problem gambling; enforce self-exclusion requests; and implement deposit limits and other responsible gaming tools.
- Marketing Communications: To send promotional emails, SMS messages, and push notifications about new games, bonuses, and special offers where you have consented to receive such communications.
- Platform Improvement: To analyze user behavior, test new features, improve game performance, optimize mobile responsiveness, and enhance the overall user experience.
- Legal Claims: To establish, exercise, or defend legal claims in the event of disputes, regulatory investigations, or litigation.
All processing of personal data by jiji2 is carried out on one or more lawful grounds recognized under the Data Privacy Act of 2012, as detailed in Section 5 below.
jiji2 processes your personal data on the following lawful bases as recognized under the Data Privacy Act of 2012 (RA 10173):
- Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the gaming services you have registered for, process your payments, and manage your account.
- Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC requirements, AML/CTF obligations, PAGCOR regulatory requirements, and tax reporting duties.
- Legitimate Interests: Processing is necessary for jiji2's legitimate business interests, including fraud prevention, platform security, responsible gaming enforcement, and business analytics, provided these interests are not overridden by your data protection rights.
- Consent: For certain processing activities — specifically, the sending of marketing communications and the use of non-essential cookies — jiji2 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- Vital Interests: In exceptional circumstances, jiji2 may process data to protect the vital interests of a data subject, for example in a medical emergency reported during a live support interaction.
jiji2 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and as described below:
- Game Content Providers: Licensed third-party game studios (such as PG Soft, Pragmatic Play, and JDB Gaming) receive limited technical session data required to deliver their games to your device. These providers operate under data processing agreements that prohibit them from using your data for any purpose beyond game delivery.
- Payment Service Providers: GCash, Maya, banks (BPI, BDO, UnionBank), and other payment processors receive the transaction data necessary to process your deposits and withdrawals. These providers are independently regulated and maintain their own privacy obligations.
- Identity Verification Services: Third-party KYC and AML screening providers may receive your identification documents and personal details for the purpose of verifying your identity and screening against relevant watchlists.
- Regulatory Authorities: jiji2 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or courts of competent jurisdiction where required by law, regulation, or legal process.
- IT and Infrastructure Providers: Cloud hosting, server management, cybersecurity, and analytics service providers may access personal data in the course of providing technical services to jiji2. These providers are bound by confidentiality obligations and data processing agreements.
- Professional Advisors: Lawyers, auditors, accountants, and other professional advisors may access personal data on a need-to-know basis in the course of providing professional services to jiji2, subject to professional confidentiality obligations.
In the event of a merger, acquisition, or sale of all or part of jiji2's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations being maintained.
jiji2 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. They allow jiji2 to recognize your device, remember your preferences, maintain your login session, and analyze how you use the Platform.
jiji2 uses the following categories of cookies:
- Strictly Necessary Cookies: Essential for the Platform to function. These cookies enable your login session, maintain your account security, remember your language preference, and facilitate navigation. These cannot be disabled without affecting Platform functionality.
- Functional Cookies: Used to remember your preferences and personalize your experience on jiji2, such as your preferred game lobby layout, currency display settings, and notification preferences.
- Analytics Cookies: Help jiji2 understand how players use the Platform by collecting aggregated, anonymized data on page visits, game session durations, navigation paths, and feature usage. This data is used to improve the Platform experience.
- Security Cookies: Used for fraud detection and prevention purposes, including device fingerprinting to identify suspicious login attempts and protect your account from unauthorized access.
You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the jiji2 Platform. Strictly necessary and security cookies cannot be opted out of while using the Platform, as they are essential to its secure operation.
jiji2 implements a comprehensive set of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, destruction, or loss. These measures include:
- SSL/TLS Encryption: All data transmitted between your browser or app and jiji2 servers is encrypted using SSL/TLS protocols with a minimum of 256-bit encryption.
- Password Security: Account passwords are stored using industry-standard one-way hashing algorithms. jiji2 staff cannot view your password in plain text.
- Access Controls: Access to systems containing personal data is restricted to authorized jiji2 personnel on a need-to-know basis, enforced through role-based access controls and multi-factor authentication.
- Server Security: jiji2 servers are hosted in secure data centers with physical access controls, redundant power and network infrastructure, and continuous security monitoring.
- Vulnerability Management: jiji2 conducts regular security assessments, penetration testing, and vulnerability scans to identify and remediate security weaknesses in the Platform.
- Incident Response: jiji2 maintains a documented data breach incident response plan. In the event of a personal data breach, jiji2 will notify affected players and the National Privacy Commission within the timeframes required under Philippine law.
jiji2 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | Regulatory/Legal Obligation |
| KYC / Identity Documents | Duration of account + 5 years after closure | AML/PAGCOR Regulatory Requirement |
| Transaction Records | 10 years from date of transaction | AMLC Regulatory Requirement |
| Gameplay Logs | 5 years from session date | Regulatory/Dispute Resolution |
| Support Communications | 3 years from last interaction | Legitimate Interest/Legal Claims |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent/Legal Compliance |
| Technical/Log Data | 90 days rolling | Security/Fraud Prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jiji2's data disposal procedures. Anonymized data (from which you can no longer be identified) may be retained indefinitely for statistical and analytical purposes.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by jiji2:
- Right to be Informed: You have the right to know what personal data jiji2 holds about you, why it is being processed, and how it is being used. This Privacy Policy fulfills that obligation.
- Right of Access: You may request a copy of the personal data jiji2 holds about you, including the categories of data processed, the purposes of processing, and any third parties with whom it has been shared.
- Right to Rectification: If any personal data jiji2 holds about you is inaccurate or incomplete, you may request that it be corrected. You can update most account information directly within your jiji2 account settings.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to jiji2's legal and regulatory retention obligations, which may require us to retain certain data notwithstanding a deletion request.
- Right to Data Portability: You may request that jiji2 provide your personal data in a structured, commonly used, machine-readable format, or transfer it directly to another service provider where technically feasible.
- Right to Object: You may object to the processing of your personal data where jiji2 relies on legitimate interests as the lawful basis. jiji2 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
- Right to Lodge a Complaint: If you believe jiji2 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of the above rights, please submit a written request to jiji2 using the contact details in Section 15. jiji2 will respond to all data rights requests within fifteen (15) business days of receipt. We may request identity verification before processing your request.
jiji2 may send you promotional emails, SMS messages, and push notifications about new games, upcoming promotions, reload bonuses, and special events on the Platform. We will only send marketing communications to you where you have provided explicit consent to receive them, either during registration or at a later point through your account settings.
You may opt out of marketing communications at any time by:
- Clicking the "Unsubscribe" link in any marketing email from jiji2.
- Adjusting your notification and communication preferences in your jiji2 account settings.
- Contacting jiji2 customer support and requesting removal from marketing lists.
Opting out of marketing communications will not affect your receipt of transactional communications such as account confirmation emails, deposit/withdrawal notifications, KYC verification requests, and security alerts. These service communications are necessary for the operation of your account and cannot be disabled.
jiji2 is strictly intended for adults aged 21 years and above, in accordance with the minimum age requirements for online casino gaming under Philippine law. jiji2 does not knowingly collect personal data from individuals under the age of 21.
If jiji2 becomes aware that personal data has been collected from a person under the age of 21, we will promptly close the account, delete the associated personal data, and return any deposited funds in accordance with applicable law. If you believe a person under 21 has registered on jiji2, please contact us immediately using the details in Section 15.
As part of our KYC verification process, jiji2 verifies the date of birth of all registered players. Players who cannot confirm they are aged 21 or older will not be permitted to access real-money games on the Platform.
jiji2's primary server infrastructure is located within or is accessible from the Asia-Pacific region. In the course of providing gaming services, some of your personal data may be transferred to, stored on, or processed by systems located outside the Philippines — for example, when using game content from international game providers or cloud infrastructure services.
Where personal data is transferred outside the Philippines, jiji2 takes appropriate steps to ensure that the transfer is lawful and that your data receives an equivalent level of protection to that required under the Data Privacy Act of 2012. Such steps may include entering into standard contractual clauses approved by the National Privacy Commission, relying on adequacy decisions where applicable, or ensuring the recipient is bound by equivalent data protection obligations.
jiji2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material — meaning they significantly affect how we process your personal data or your rights under this Policy — jiji2 will notify registered players via email to the registered email address and/or by a prominent notice on the Platform prior to the changes taking effect.
Your continued use of jiji2 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you must discontinue use of the Platform and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jiji2 processes your personal data, please contact our Data Protection team using the details below. We aim to respond to all privacy-related enquiries within fifteen (15) business days.
Data Protection Contact:
[email protected]
Please use the subject line: "Privacy / Data Protection Request"
Postal Correspondence:
jiji2 accepts formal data protection correspondence via email only at this time. Please direct all written enquiries to the email address above.
If you are not satisfied with jiji2's response to your privacy request or complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC). The NPC is the independent authority responsible for enforcing data protection law in the Philippines and can be reached through its official government channels.
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